1. Product Warranty Coverage
We stand behind the quality of our handcrafted rustic furniture. Our products come with a warranty that covers manufacturing defects and workmanship for a specified period from the date of purchase.
2. Duration of Warranty
Most of our furniture items are backed by a 1-year warranty. This period begins on the date you receive your order and provides coverage for eligible repairs or replacements.
3. What’s Covered
Our warranty covers issues such as structural damage, hardware failure, and significant defects in craftsmanship that affect the functionality or appearance of the furniture.
4. What’s Not Covered
Damage resulting from misuse, neglect, accidents, or natural wear and tear is not covered under our warranty. Proper care and maintenance are recommended to ensure longevity.
5. How to Claim Warranty
To file a warranty claim, contact us at support@harmindarboost.store or call +1 443 375 9536 with your order details and a description of the issue. Photos of the defect may be requested.
6. Warranty Process
Once we receive your claim, our team will review the details and determine the appropriate resolution, which may include repair, replacement, or refund, depending on the situation.
7. Repair and Replacement
If your product qualifies for warranty coverage, we will arrange for repairs or provide a replacement piece at no additional cost, based on availability.
8. Exclusions and Limitations
Our warranty does not cover damages caused by improper assembly, modifications, or exposure to harsh elements. Please follow care instructions for best results.
9. Shipping Costs for Warranty Claims
In most cases, we cover shipping costs related to warranty repairs or replacements. Additional terms may apply depending on the specific situation.
10. Contact Us for Warranty Support
For any warranty inquiries or assistance, please reach out to us via email at support@harmindarboost.store or call +1 443 375 9536. We’re committed to ensuring your satisfaction.
No products in the cart.